Ask the right questions
November 4th 2009
I spent the better part of my evening so far on the phone with the support service of a company. About 15 minutes after I hung up they called me back. They wanted to know if I was satisfied with their service.Previously...
Truvo: Lies, damned lies & statistics
September 22nd 2009
Some corporations are lucky. They've found a nice little way to make a lot of money without much in return. Publishers of the Yellow Pages fell into that category.On first, second and third base
September 14th 2009
Using free videos to sell your stuff isn't a bad idea. In fact, it's a great idea. But the step between watching a free video and buying a 500 Euro ticket is too big.Mobile phones for seniors? Now there’s an idea!
September 12th 2009
Todays manufacturers focus on two things: creating phones with a boatload of features and making them as small and as light as possible. My grandparents just want a practicle phone with which they can call and be called.